Credit controllers manage the debts of a company. They oversee all the debts owed to the company from existing creditors and process new requests for credit. Credit controllers ensure payments are made on time, process invoices, resolve account queries and manage debt recovery.
When interviewing credit controllers, the ideal candidate will have in-depth knowledge of accounting and financial software, good communication skills, and advanced knowledge of the legal complexities of loans. Be wary of candidates who lack advanced interpersonal skills, and those who are unable to deal with high-pressure situations.
Demonstrates the candidate’s understanding of their role and what is required of them.
Demonstrates the ability to follow standard procedures and act impartially.
Demonstrates the candidate’s interpersonal skills.
Highlights the negotiating skills of the candidate and their ability to follow company procedures.
Demonstrates the extent of the candidate’s skills and abilities.
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