Business Development & Online Support Executive (on-site/In-Office)

Job Category: IT JOBS
Job Type: Full Time
Job Experience: 0.6 to 1 year
Salary: 30-40k
This job profile is a mixture of Business development, Online Support, and doing very basic HR activities. This job requires an understanding of the sales process, a good overview of the technology stack as well as good computer operation skills, English language, communication, and presence of mind to be applied to a different task on hand.

The Job profile mainly covers the following activities:

Business Development: To generate leads from all the potential sources of projects. This main includes working on Bidding Portal like Upwork, Fiverr, Freelancers, People Per Hour, etc.

LinkedIn Profile: Handling of Linked Profile and building Network on LinkedIn. This includes handling of HR profile as well as Marketing Profile. In HR Profile Candidate has to engage a specific set of candidates and arrange an interview call. This work also includes.

Data Harvesting / Niche List building ( Business Development ): To do data mining using Google and build the niche list of Potential customers and send personalized emails to all potential customers. This also includes preparing an email communication chain as well as learning an email automation platform

Lead Follow-Ups: We already generate leads from different sources, This work includes taking follow-up of these leads on Call / Email and submitting quotations.

Product Training / Email Support / Preparing Presentations: We have 4 live Products – AREON, ARJUN, LAAFO, and SpringSMS. This work includes replying to Support tickets on email and if any customer needs training on these products, explaining to them the features on email or Phone. This work includes giving feedback to management about the maximum problem faced by the users and how to improve products on weekly basis. Preparing a Presentation on PowerPoint is also part of the work profile.

Social Media Marketing ( Basic Knowledge ): This work includes some basic research on groups on Facebook and Instagram.

Desired Key Skill:

Knowledge of English is MUST. The preferred candidate should have done schooling + college in English medium.

Computer operation skills include the ability to search with a “proper keyword” on Google. This requires application of mind as well as to search out relevant details.

Degree: BBA (Marketing), MBA (Marketing), BCA, MCA, B.Tech, M.Tech or any graduate from English medium who prefer to make a career in I.T./software Segment

 Preferred Experience:

Candidate must have work experience in any 1 segment of the Job Description and must be willing to learn other segments.

Worked in Software or I.T. Sales or International Sales

Worked as Junior BDE or Online Support executive

 Training: (English knowledge is a must)

For a segment in which the Candidate is not experienced, we will provide training for 1 month and the candidate has to learn from training and clear the exam which we take after training is completed.

To BBA/MBA Students we also train them on technical aspects of the software industry.

 Salary Range:

10000/- Month to 45000/- Month + Commission depending upon experience level               and ability to do the above task including lead generation.


As we invest in training, we wish to hire candidates who are willing to stay in the organization for at least 1.5 – 2 years. We will not hire anyone if they wish to join for the short term or 1 year. We prefer candidates who can stay in the organization for the long run as we take care of the training. Salary standard will match their skill.

5 Days working / 9 Hours a Day ( Saturday / Sunday Off )

Training: 2 Times a month for the subject matter. On Saturday for 3 hours. (Optional to attend)

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