Customer Service & Operations Executive

Job Type: Full Time
Job Location: secundrabad
Job Experience: 0-1 years

Designation:   Customer Service & Operations Executive

Qualification:  Graduate

Experience:     0-1 yrs

Age:                  Below 25

Salary Band:   Upto 15K PM

Gender        :    Female   

Job Description:

  • Responding to customer queries across multiple channels (email, whatsapp, social media)
  • Monitoring and mapping the entire process for all product returns and customer refunds
  • Working with logistics department for timely processing and shipping of orders
  • Working with merchandising team on any product related enquiries or other requirements
  • Assisting marketing department with any marketing / social media activations
  • Assisting merchandising team during photoshoots / events
  • Preparation and submission of reports as and when needed
  • Any other works assigned by the management from time to time


  • Good verbal and written communications skills
  • MS Office proficiency
  • Tech friendly, and comfortable with usage of internet, laptop and social media
  • Proficiency in English and Hindi. Telugu or any other regional languages is an added bonus
  • Ability to multitask and prioritize daily workload
  • Willingness to learn and be a part of a fun, young and growing organization
  • Team player

Apply for this position

Allowed Type(s): .pdf, .doc, .docx