Position – CCE (Customer Care Executive)
Priority – Urgent
Vacancy – 3
Location – Kolkata.
Preferred – Female Candidates
Qualification –GRADUATE (no correspondent)
Experience – / hospital will be suitable candidates, fresher also welcome.
Communication Skills – English, Hindi, Bengali (mandatory)
Age limit – 30 years
Salary – best in Health care for eligible candidates. 0-1 years’ experience in handling the patient in any reputed clinic

JOB DESCRIPTION
• Manage incoming/Outgoing phone calls.
• Identifying and assessing patients’ needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/ tools.
• Handle Patient queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of Patient interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage Patients.

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CCE (Customer Care Executive)

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