Software Sales Professional

As an IT sales professional, you’ll need to:
• Establish contact with Customers, should continuously interface with them thru’ all
possible Communication Channels
• Gain an understanding of customers’ diverse and specific business needs and apply
product / application / system knowledge to meet them
• Ensure quality of service by developing a thorough and detailed knowledge of
technical specifications and other features of employers’ systems and processes,
and then documenting them
• Carry out cold calling to create interest in products and services, generate new
business leads and arrange meetings
• Identify and develop new business through networking and follow-up courtesy calls
• Prepare and deliver presentations and demonstrations of software to customers
• Market and promote a portfolio of products by writing and designing sales literature
and attending industry events
• Maintain awareness and keep abreast of constantly changing software and
hardware systems and peripherals
• Develop effective sales plans using sales methodology
• Provide technical advice to customers on all aspects of the installation and use of
computer systems and networks, both before and after the sale
• Advise on software features and how they can be applied to assist in a variety of
contexts such as accounting, manufacturing, or other specialist areas
• Meet sales targets set by managers and contribute to team targets
• Networking with existing customers to maintain links and promote additional
products and upgrades
• Respond to tender documents, proposals, reports and supporting literature
• Contribute to team or progress meetings to update and inform colleagues