Academy Operations & Growth Manager

Location: Delhi NCR (Preferred)

Employment Type: Full-Time

Experience: 3–8 Years

Salary: As per experience and interview performance.

ABOUT ACME HR CONSULTING

ACME HR Consulting is building India’s leading Investigation, Verification &

Relationship Intelligence Learning Platform.

The Academy offers:

• Online Courses

• Live Webinars

• Books

• Certifications

• Workshops

• Learning Communities

• Career Development Programs

We are looking for a highly organized, technology-savvy and growth-oriented

professional who can help scale the entire Academy ecosystem.

ROLE SUMMARY

The Academy Operations & Growth Manager will be responsible for managing and

scaling the complete learning ecosystem including:

• LMS

• CRM

• Webinar Funnels

• WhatsApp Automation

• Course Operations

• Student Support

• Lead Management

• Sales Coordination

• Analytics & Reporting

This role combines Operations, Technology, Marketing and Customer Success.

KEY RESPONSIBILITIES

Webinar Management

• Plan & Execute Live Webinars

• Webinar Registrations

• Reminder Systems

• Attendance Tracking

• Post-Webinar Follow-Ups

LMS & Course Management

• Course Uploads

• Student Enrolment

• Certification Management

• Assessments

• Progress Tracking

CRM Management

• Lead Tracking

• Student Journey Management

• Pipeline Monitoring

• Reporting & Analytics

WhatsApp & Automation

• WhatsApp API Management

• Automated Sequences

• Follow-Up Campaigns

• Customer Communication

Marketing Funnel Coordination

• Landing Pages

• Funnel Monitoring

• Lead Quality Tracking

• Conversion Tracking

Workshop Operations

• Registrations

• Scheduling

• Participant Management

• Feedback Collection

Reporting

• Daily Reports

• Weekly Reports

• Revenue Reports

• Funnel Reports

• KPI Dashboards

REQUIRED SKILLS

Must Have

• Excellent English Communication

• Strong Written Communication

• CRM Experience

• LMS Experience

• Webinar Platforms Experience

• Funnel Understanding

• WhatsApp Business/API Understanding

• Microsoft Excel

• Google Sheets

• Project Management

Preferred

• Zoho CRM

• GoHighLevel

• LearnDash

• Moodle

• Thinkific

• Kajabi

• HubSpot

• Meta Ads Understanding

• Google Ads Understanding

PERSONALITY REQUIREMENTS

• Smart & Professional

• Highly Organized

• Strong Follow-Up Skills

• Problem Solver

• Growth Mindset

• Technology Friendly

• Detail Oriented

• Leadership Potential

KEY RESULT AREAS (KRAs)

Lead Management

Target:

100% Lead Tracking

Webinar Operations

Target:

95%+ Webinar Execution Accuracy

Student Support

Target:

24-Hour Response Time

Funnel Management

Target:

Weekly Funnel Performance Reporting

Revenue Tracking

Target:

100% Sales Reporting Accuracy

Certification & LMS

Target:

Zero Student Access Issues

How to Apply

Send your updated resume to:
acmetalenthunt1@gmail.com
siyaacmehr@gmail.com

Contact Us

79866-94813
79866-43012